Terms of service

Terms of Service

Overview

This website is operated by Sham Knives. Throughout the site, the terms “we,” “us,” and “our” refer to Sham Knives. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.

Products & Availability

All products displayed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or modify pricing at any time without prior notice.

Because many of our products are handmade, slight variations in color, pattern, size, or finish may occur and are considered part of the unique craftsmanship of each item.

Order Processing

Orders are generally processed within 2–5 business days. Custom, handmade, or made-to-order products may require 7–10 business days for processing before shipment.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

Pricing & Payments

All prices are listed in the applicable currency shown on the website. Payments must be completed at checkout using our approved payment methods.

We reserve the right to correct any pricing errors or inaccuracies at any time without prior notice.

Shipping

Shipping times may vary depending on the destination and carrier delays. Once an order has been shipped, we are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.

Customers are responsible for ensuring that the purchased products comply with local laws and regulations in their country or state.

Returns & Refunds

Customer satisfaction is important to us. If you receive a damaged or incorrect item, please contact us within 7 days of delivery.

Due to the handmade and custom nature of many products, certain items may not be eligible for returns or exchanges unless defective or damaged upon arrival.

Intellectual Property

All content on this website, including product images, logos, text, and designs, is the property of Sham Knives and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Sham Knives shall not be held liable for any injury, loss, or damages resulting from the misuse, improper handling, or illegal use of any product purchased from our website.

Customers are responsible for using products safely and responsibly.